Terms of Use

1. Introduction and Acceptance

These Terms of Use ("Terms") govern your access to and use of the Flexor mobile application, website, and related services (collectively, the "Service").

By downloading or using Flexor, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

We may revise these Terms from time to time. Updated Terms become effective when posted. Continued use of the Service after updates means you accept the revised Terms.

2. Eligibility and No Flexor Account

You must be at least 13 years old, or the minimum age required by law in your location, to use the Service. If you are under the age of majority, you may use the Service only with consent of a parent or legal guardian.

Flexor does not require account registration, login credentials, a name, an email address, or a personal profile. Core app information such as custom routines, favourites, reminders, preferences, session history, and streaks is kept locally on your device. A separate Apple or Google store account is required only when you download through a store or purchase and manage Premium.

3. Subscriptions, Billing, and Auto-Renewal

Some features require a paid, auto-renewing subscription. The subscription title, duration, price, and billing period are displayed before you confirm your purchase.

Premium is optional. The free app continues to provide the core routine catalogue, plans, custom routines, favourites, reminders, offline use, basic progress, and a limited AI allowance. Premium adds the benefits described in the app and on the purchase screen, including additional AI allowance, more detailed statistics, and dedicated Premium Pain Relief collections.

• Subscriptions are billed in advance on a recurring basis (for example, monthly or yearly)
• Payment is charged to your App Store or Google Play account when you confirm the purchase
• Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current billing period
• Your App Store or Google Play account may be charged for renewal within 24 hours before the end of the current billing period
• Where applicable, taxes may be added based on your location
• We may update pricing with prior notice as required by applicable law

4. Cancellation and Refunds

You can manage or cancel your subscription through the subscription settings of the App Store or Google Play account used to make the purchase. Deleting local Flexor data or uninstalling the app does not automatically cancel your subscription.

Billing, cancellation, and refund requests are handled by the platform through which you purchased the subscription and are subject to that platform's terms and applicable law. Flexor does not provide refunds or credits for partial billing periods or unused time except where required by law.

5. Health and Safety Disclaimer

Flexor is not a medical service and does not provide medical advice, diagnosis, or treatment.

The Service is provided for general fitness and informational purposes only. Consult a qualified healthcare professional before starting a new exercise program. Stop immediately if you experience pain, dizziness, or discomfort, and seek medical attention when needed.

6. Acceptable Use

• Use the Service only for lawful, personal, and non-commercial purposes
• Do not misuse, disrupt, probe, or attempt unauthorized access to any part of the Service
• Do not copy, resell, scrape, automate extraction, reverse engineer, or create derivative works from the Service except as allowed by law

7. Intellectual Property

The Service, including software, content, design, trademarks, and branding, is owned by or licensed to Flexor and protected by intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for personal use only.

8. Local Content and Optional AI Requests

Custom routines, favourites, preferences, reminders, session history, and streaks used by the core app are stored locally on your device. Flexor does not claim ownership of this local information.

If you choose to use Flexor AI, the goals, focus areas, constraints, experience level, language, and optional notes needed for the request are sent to Flexor's service and its AI provider for processing. You give Flexor permission to process that request only as needed to provide, operate, secure, troubleshoot, and improve the optional AI feature.

Do not include a name, contact details, medical records, emergency information, or other sensitive personal information in AI notes. You must have the right to submit any information you include and must not use the AI feature unlawfully or to infringe another person's rights.

9. Third-Party Services and App Store Terms

The Service may use third-party links, AI processing, analytics, crash reporting, subscription management, payment processing, and platform services. Your use of third-party services is governed by their applicable terms and policies.

If you download Flexor from Apple App Store or Google Play, you also agree to the applicable platform terms. Where platform terms conflict with these Terms for purchases, billing, or refunds, platform terms control.

10. Service Availability and Termination

We may update, suspend, or discontinue any part of the Service at any time. We may restrict access to online services, including Flexor AI, if:

• You violate these Terms
• Your use creates security, fraud, or legal risk
• We are required to do so by law or platform requirements

You may stop using the Service at any time. Use Delete Local Data to remove locally stored app information from the device, or uninstall the app. Neither action cancels a subscription managed through Apple or Google.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied.

We do not guarantee uninterrupted availability, security, accuracy, or fitness for a particular purpose.

12. Limitation of Liability

To the maximum extent permitted by law, Flexor and its affiliates, officers, employees, and partners are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business interruption.

Our total liability for all claims related to the Service is limited to the greater of: (a) the amount you paid to Flexor in the 12 months before the claim, or (b) USD $100.

13. Indemnification

You agree to defend, indemnify, and hold harmless Flexor and its affiliates, officers, employees, and partners from claims, liabilities, damages, losses, and expenses arising out of your misuse of the Service, content you submit through an optional online feature, or violation of these Terms or applicable law.

14. Dispute Resolution and Class Action Waiver

Before filing a formal claim, you agree to contact us and try to resolve the dispute informally.

To the extent permitted by law, unresolved disputes will be settled by final and binding arbitration on an individual basis. You waive any right to participate in class actions, class arbitrations, or representative proceedings.

If applicable law does not allow mandatory arbitration, disputes will be resolved in the courts of competent jurisdiction where Flexor is established.

15. Governing Law

These Terms are governed by applicable laws, without regard to conflict of law rules, subject to any mandatory consumer protections in your country of residence.

16. Contact Us

If you have questions about these Terms, contact us at:

Email: hi@flexor.app

Web: /contact